Monday, January 9, 2023

Incident Management

 Incident Management has the following steps: 

  1. Detection - automated using tools such as Intrusion Prevention and Detection software, anti malware tools, automated log audits or users detect anomalies etc.  
  2. Response - engage Computer Security or Computer Incident Response Team (CIRT or CSIRT). A formal engagement method should be in place. CSIRT are trained to do what is required and will be engaged in this and the next steps.  
  3. Mitigation - contain the incident, limit the impact and so on.
  4. Reporting - internal, e.g. a serious incident needs to be reported to CEO and if customer info leaked to certain authorities within a mandated time-frame. 
  5. Recovery - bring the system back to a fully functional state, may require rebuilding, patching, configuring ACLs etc. 
  6. Remediation - Root Cause Analysis and taking steps to prevent in future. 
  7. Lessons Learned
One can use the acronym DRMRRRL(Drums Roll) if that makes it easier to remember! 


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